The Housing Plus Board of Directors and employees are committed to providing clients with the highest quality service, which includes maintaining strict confidentiality in relation to client records, application records, and any other documents of a personal nature.
The personal information we collect and hold about you may include your name, date of birth, current address, contact numbers and email address, income details, occupation, household component and ethnic or racial origin.
We use this information to perform the functions necessary to assist you in your access, eligibility and provision of social and affordable housing, and support services, including services provided by our community programs, and as may be required by our funding bodies, including Department of Family and Community Services – Housing NSW and Community Services. It is government policy that certain client information is provided to enable the client to apply for a rental rebate and Commonwealth Rent Assistance under the community housing rent policy. If the required personal information is not provided, we may not be able to assist you.
At times, it may be necessary to disclose your personal information to external organisations including our service provider partners; however, information may only be passed between external organisations when: you have signed an authority allowing us to do so; where there is a lawful reason to do so; or where an exemption is granted.
We take reasonable steps to ensure personal information we collect about you is complete, up-to-date, stored in a secure environment and is not available without authority.
You have the right to access and request correction of any information concerning you in accordance with the relevant procedures under the Act. Access to this information is in accordance with Housing Plus policies and procedures.
Housing Plus is committed to maintaining strict confidentiality in relation to personal information obtained during the recruitment process.
When you apply for a job with us, we collect and hold personal information about you which may include:
The personal information will be held and stored in a secure location for the purposes of assessing your suitability to fill the specific vacancy for which you have applied, and for assessing your suitability for other vacant positions that may arise at a later date. We may also distribute the information internally to the relevant hiring managers involved in the particular recruitment activity. We will not disclose your personal information to a third party without your consent, except as required by law.
If you are the successful applicant, your information will be retained in your Employee File.
If you are an unsuccessful applicant, your information will be retained for a period of six months, after which your information will be destroyed.
We take all reasonable steps to ensure that your personal information is accurate, complete and up-to-date. Please contact us if your details have changed, if you believe that information we hold about you is incorrect, or if you have concerns about how we are handling your personal information.
Please contact our Privacy Officer if you wish to access your personal information, if you would like more details about how we handle your personal information or if you wish to make a complaint about how we have handled your personal information.
Housing Plus Privacy Officer
Suite 8, Level 2, 113 Byng Street, Orange NSW 2800
Phone: 1800 603 300
Housing Plus is a progressive social enterprise that re-invests ALL profits back into improving social outcomes for individuals and communities in regional NSW. Housing Plus is a registered not-for-profit company limited by guarantee, and is a Tier 1 accredited community housing provider.
Suite 8, Level 2, 113 Byng Street
Orange NSW 2800
PO Box 968 ORANGE NSW 2800
Phone: 1800 603 300
Fax: (02) 6361 1609