When an offer of housing is accepted, you will be advised when you can move in and a time will be arranged for you to sign a tenancy agreement. Your tenancy starts at this point of time, and your name will be removed from the Social Housing Register.
There are two essential documents related to your tenancy – these are;
Your tenancy agreement sets out the essential information relating to your tenancy for example, the name of the landlord, the name(s) of the tenant(s), address of the property, the market rent and contact numbers for urgent repairs, whether you can have pets etc. It also sets out in detail the rights and responsibilities of both tenants and landlords.
You will also be given a report showing how rent is calculated and the amount of your weekly rent.
You will be given a copy of the Premises Condition Report, which you need to complete with as much detail as possible and return to tenancy staff within 7 days. The returned condition report will be photocopied and you will be given a copy. The condition report will be a key piece of information at the end of the tenancy if there is any dispute about cleaning, repairs, missing items etc.